Kansspelautoriteit (KSA), the Dutch gambling regulatory authority will test national self-exclusion scheme

Next week, Kansspelautoriteit (KSA), the Dutch gambling regulatory authority, will begin live testing of ‘CRUKS’-the national self-exclusion scheme for Dutch gambling.

Continuing its test process of the main technological provisions of the industry, KSA called on all stakeholders to test the CRUKS framework, which will be tested in beta from 14 December.

CRUKS is a self-exclusion scheme operated and regulated by the KSA that is responsible for maintaining a centralised database that will prohibit vulnerable gamblers from registering and playing at land-based venues or approved online gambling operators.

KSA had warned online gambling operators before opening the Netherlands licencing window on 1 March 2021 that they must be fully informed of their terms when referring players to the CRUKS scheme.

Licensed operators must ensure that they integrate directly with CRUKS and further evaluate their referral framework as pre-conditions set by the new ‘Remote Gambling Act’ prior to the controlled market launch of Dutch online gambling on 1 September 2021 (KOA Act).

The Dutch government redesigned CRUKS to be the most stringent gambling self-exclusion system following last-minute amendments.

Dutch people who want to gamble must register with CRUKS their ‘public service code’ (BSN) information, which will create a ‘CRUKS code’ for first-time gamblers, while for self-excluded players, cross-referencing codes.

Registered operators must ensure that all registered customers are cross-referenced as customer on-boarding and KYC specifications with the CRUKS database.

KSA will perform audits of individual operator player databases under KOA rules, ensuring that no self-excluded player has registered with the licensee or wagered with it.


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